Proving continual support and communication from commencement to completion

Our dedicated customer aftercare department works to ensure all of our completed projects are given the ongoing aftercare required during the builds defects period. We work to ensure all clients are cared for and have a friendly in-house point of contact to communicate with.

Customer Satisfaction is paramount to our business model. With this high reputation we are often approached to undertake customer care visits to projects undertaken by numerous construction companies, to rectify any defects or imperfections that may have arisen.

Providing peace of mind and flexibility to your business

Trusted by both our customers and yours, we are committed to ensuring 100% customer satisfaction and dedicated to providing resolutions in a quick timely manner with transparent communication.

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Professional & Experienced

Our professional customer care team have the skillset and knowledge to allow you to rest assured that any issues will be resolved quickly and to the best standards

5 Star Reviews

We are proud to have 5 star reviews and dedicated to ensuing 100% satisfaction from every one of our clients

Knowledgeable & Personal

Providing a service that meets the needs of our customers through 100% transparent communication and a personal point of contact, dedicated to your case

Karen, Customer Care Manager

Dedicated to providing an exceptional service with a dedicated and personal point of contact.

Karen works closely with house builders and homeowners to provide them with a dedicated point of contact, receiving and managing all customers care requests and liaising with developers to address issues timely and efficiently.

Our full transparent communication and professional, friendly service ensures each and every one of our customers are met with 100% satisfaction.

Don’t just take our word for it…

“After working alongside A Lench Building Contractors on numerous projects recently it has been a pleasure to see a subcontractor with such a positive attitude out on site. We appreciate their attention to details and flexible approach to ensure a project can deliver from all aspects. I look forward to working alongside them on future developments and would recommend their services to all.”

Corey Holden

Seddon Construction LTD

“A Lench Building Contractors are very safety conscious, their RAMS are detailed and followed on site. Site staff are respectful of site rules regarding PPE and safety procedures, at all times. One of the key strengths of A Lench is the co-operation and flexibility to increase and decrease labour resources as required to meet programme/deadlines.”

Jordan Whealwall

St Modwen Homes

“Highly recommend A Lench. Been working with them for 2 years now as a customer service manager at Redrow. Very professional to work with and minimal defects are usually raised. Customer service team is fantastic and response times are quick.”

Kirsty Taylor

Redrow

“I have worked with A Lench Building Contractors for over 20 years, I see them as my number one choice for Bwk packages & general building works , in a world of disappointment I have always found them to be reliable & dedicated to delivering a quality product on budget, I would have no reservations in recommending Lench to any other organisations.”

Adrian Moss

PJ Livesey

“From initial engagement, right through to a start on site, A Lench couldn’t have been anymore accommodating and their professionalism is second to none.
Great start to our new development in Oldham, delivering a high standard of workmanship to our Show homes. Looking forward to working together on future sites.”

Tracey Slan

Miller Homes

We also provide pre-construction assistance and construction services to meet your needs >>>

Pre-construction

Construction

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Send us an email and we will happily get back to you as soon as we can

Ensuring standards are met

Supporting customer quality to the very last detail

Customer Care